Terms & Conditions
By accessing our website, browsing our products, or placing an order for cleaning essentials—including mops, cloths, and glass scrapers—you agree to be bound by these Terms & Conditions. These terms govern your relationship with us, outline your rights and responsibilities, and clarify our obligations regarding the sale and delivery of our products. Please read these terms carefully before using our services; if you do not agree with any part of these Terms & Conditions, you should not use our website or make a purchase.
All products listed on our website, including mops, lint-free cloths, precision glass scrapers, and other cleaning tools, are subject to availability. We strive to maintain accurate stock information, but occasionally, products may be out of stock due to high demand or supply chain disruptions. In the event that a product you have ordered is unavailable, we will notify you promptly and offer a full refund or, if available, an alternative product of equal or similar value. We reserve the right to modify our product range, pricing, and product descriptions at any time without prior notice.
When placing an order, you confirm that all information provided—including your shipping address, contact details, and payment information—is accurate and complete. You agree to pay the full order amount, including any applicable shipping costs and taxes, at the time of purchase. Payment is processed securely through third-party payment providers, and we do not store or access your full payment details. If payment is declined, your order will not be processed, and we may notify you to resolve the issue.
We reserve the right to cancel or refuse any order at our discretion, including but not limited to orders with incorrect pricing, orders for products that are no longer available, or orders that we reasonably believe are fraudulent. If we cancel your order after payment has been processed, we will issue a full refund to the original payment method within a reasonable timeframe.
All products are sold with a standard warranty against defects in materials and workmanship for a period of 30 days from the date of delivery. This warranty does not cover damage caused by improper use, misuse, neglect, or normal wear and tear. If you receive a defective product, please notify us within the warranty period, and we will arrange for a replacement or refund, at our discretion, after verifying the defect. We may request photos or return of the defective product to process your claim.
You agree to use our products in accordance with their intended purpose. Mops, cloths, and glass scrapers are designed for household or commercial cleaning use only; any misuse of the products that results in damage or injury is your sole responsibility. We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products.
Our website and all content displayed on it—including product images, descriptions, logos, and text—is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or modify any content from our website without our prior written permission. Unauthorized use of our intellectual property may result in legal action.
These Terms & Conditions may be updated from time to time to reflect changes in our practices, legal requirements, or industry standards. Any updates will be posted on our website, and the revised terms will take effect immediately upon posting. By continuing to use our website or place orders after the terms have been updated, you agree to be bound by the new Terms & Conditions. We encourage you to review these terms periodically for any changes.
If any part of these Terms & Conditions is found to be invalid or unenforceable by a court of law, the remaining parts will remain in full force and effect. Our failure to enforce any provision of these terms does not constitute a waiver of that provision or any other provision.
These Terms & Conditions govern your use of our services and supersede any prior agreements or understandings between you and us, whether written or oral. By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to all the terms outlined herein.